How employee engagement can be the forefront of an
Community Living Chatham-Kent is a non-profit charitable organization. In 1955, the agency was started by parents and volunteers who wanted to see their loved ones living in and contributing to the life of the community. Today, Community Living Chatham-Kent enriches the lives of people who have diverse abilities by providing quality services, and meaningful and inclusive opportunities.
Community Living engaged INVORG as they believed there were opportunities to improve efficiency with data collection and documentation through digital transformation.
Opportunities for improvement included:
· Automated workflow for documents
· Improving tracking, managing, and storing documents and reduced paper usage
· Simplified process to notify employees of tasks and deadlines
· Reduced number of people who handle documents
· Make the solution secure and agile, while building a single access point for documents.
INVORG assisted Community Living Chatham-Kent to improve efficiencies by implementing an employee performance management solution. Community Living Chatham-Kent is a proactive organization that strives to work effectively and economically to serve those in the community who access services.
The process for employee engagement and review is now all online and accessible 24 hours a day 7 days a week. The paper format is no longer being used within the organization.
Results, return on investment and future plans
Staff now have access to employee profile information, historical data, etc. immediately. Now the data is highly secure and only accessible by the appropriate people. The data could be integrated with external HR systems. There is an efficient audit trail that enables compliance with privacy regulations. This platform provides the foundation for improvement and automation of other processes and other digital capabilities.
“INVORG is in the business of uplifting individuals, families, and communities through digital transformation. Through innovative digital solutions, we strive to enrich human experience from end-to-end. We are an independent innovation advisory and digital transformation company based in London, Ontario. “ – Joseph Edward, Founder of INVORG